Frequently asked questions

Clear answers to common worries

Honest, practical answers from our therapists and psychologists. Filter by topic, or reach out any time for a free guidance call.

A diagnosis is not meant to label your child negatively, but to provide clarity. It helps parents, therapists and schools better understand your child's needs, access appropriate support, and plan effective strategies for learning and development.
Psychological testing involves structured, standardised assessments conducted by an educational psychologist to understand your child's cognitive abilities, learning profile, behaviour and development. This helps identify strengths, challenges and possible diagnoses.
Keep it simple and reassuring. Let your child know they will be doing some activities, puzzles or tasks. Avoid framing it as a "test" or something they need to perform well in, as the goal is to understand how they learn best.
Standardised psychological assessments are carefully designed and validated tools that provide reliable insights within a structured timeframe. Combined with parent interviews and professional observations, they give a comprehensive understanding of your child. At the same time, we recognise this is not a fixed or defining label — children grow, families evolve, and development is always changing. We see this as one step in an ongoing journey.
Most children find the sessions manageable and even engaging, as activities are often interactive and adapted to their pace. Our psychologists take a child-centred approach to ensure your child feels comfortable and supported throughout.
Assessments may include cognitive (IQ), autism (ASD), ADHD, learning disorders (e.g. dyslexia, dyscalculia), as well as developmental and school-readiness assessments, depending on your child's needs. Our educational psychologists are familiar with the requirements of both MOE and international schools in Singapore, and can guide families through school support, accommodations and next steps. As a multidisciplinary practice, our psychologists work closely with occupational therapists and speech therapists so findings are integrated across disciplines.
An assessment provides a clear understanding of your child's strengths and challenges, guiding appropriate therapy, school support and accommodations. Early clarity allows for more targeted intervention and better long-term outcomes.
Yes. Assessment reports are commonly used to support applications for exam accommodations, learning support and placement in both local and international schools in Singapore.
An autism assessment includes a detailed parent interview, observation of your child's social communication and behaviour, and standardised tools to determine whether your child meets criteria for Autism Spectrum Disorder (ASD).
Every child develops at their own pace, but there are some signs that extra support may be helpful. You might consider a speech therapy assessment if your child:
  • isn't meeting expected milestones (e.g. not using words by around 18 months, not combining words by 2 years)
  • is difficult to understand compared to other children their age
  • has trouble following instructions or understanding what's said
  • isn't using language to communicate needs (e.g. relies mostly on gestures, pulling, or behaviour)
  • shows frustration during communication (e.g. frequent meltdowns, giving up easily)
  • has limited eye contact, interaction, or back-and-forth communication
  • has a history of feeding difficulties, hearing issues, or developmental concerns

Even if you're unsure, trust your instincts. You don't need to wait for things to become “serious” before seeking help. A speech therapy assessment doesn't mean something is wrong — it simply gives you clarity on your child's communication skills and whether support would be beneficial.

Some children do catch up over time, but not all do. It depends on the underlying reason for the delay. A speech delay means a child is developing along the typical pathway, just more slowly. A speech or language disorder, on the other hand, means the development itself is different or atypical, and these children are less likely to “grow out of it” without support. The challenge is that early on, it's not always easy to tell whether a child has a delay or a disorder just by observation. Because communication skills build over time, waiting can sometimes make things harder for the child. Early support helps guide development in the right direction and reduces the risk of longer-term difficulties. If you're unsure, getting an assessment can help clarify what's going on and what your child needs next.
There isn't a “right” age to start. Speech therapy can begin as early as infancy if there are concerns with communication, feeding, or interaction. What matters more than age is whether your child is showing signs of difficulty. Many children are first referred between 18 months to 2 years, when delays in talking or understanding language become more noticeable. Starting early is often helpful because young children's brains are highly adaptable, and early support can make a meaningful difference in how communication skills develop over time.
No, it's never too late to start speech therapy. Children, teenagers, and even adults can benefit from support with communication skills. While starting early can be helpful, progress is still very possible at any age. For older children, therapy is often more structured and focuses on skills that are relevant to their daily life, such as clear speech, understanding and expressing ideas, social communication, and academic language. The key is identifying your child's needs and providing the right support, regardless of age.
Speech therapy sessions are tailored to your child's age and needs. For younger children, sessions are play-based to encourage communication naturally. For older children, sessions are more structured and may involve tasks like reading, discussion, or targeted practice. Across all ages, therapy focuses on building skills such as understanding language, expressing ideas clearly, speech clarity, and social communication. Therapists use engaging, purposeful activities and adjust support based on how your child responds. Parents are often guided on simple strategies to use at home so progress continues beyond the session.
This varies from child to child. Some children show small improvements within a few sessions, while others may need several months of consistent support to see more significant progress. Progress depends on factors such as your child's needs, the type of difficulty (delay vs disorder), how often therapy takes place, and how consistently strategies are carried over at home and in school. Speech and language development is a gradual process. Rather than quick fixes, therapy focuses on building strong, lasting skills over time. Your therapist should regularly update you on your child's progress and adjust goals along the way, so you have a clear sense of how things are moving forward.
Parent involvement is helpful, but we understand that every family has different routines and commitments. Children make the most progress when strategies are carried over at home, so therapists will share simple, practical ways you can support your child during everyday moments. At the same time, we work with what is realistic for you. Even small changes or short moments of practice can make a meaningful difference. The goal is to support both your child and your family in a way that feels manageable and sustainable.
Yes, speech therapy can support children with feeding difficulties, including selective or “picky” eating. Speech therapists work on the underlying skills needed for eating, such as oral-motor coordination (chewing, biting), sensory tolerance (accepting different textures), and building positive experiences with food. For some children, therapy focuses on gradually expanding the range of foods they are comfortable with, while reducing stress and pressure around mealtimes. Parents are also guided on practical strategies to support their child during daily mealtimes. The goal is to help your child feel safe, confident, and more flexible with eating over time.
Yes, speech therapy can support children with autism and social communication differences, with a strong focus on functional communication. Functional communication means helping your child communicate their needs, wants, thoughts, and feelings in a way that works for them — whether through speech, gestures, visuals, or AAC (e.g. picture systems or communication devices). Therapy focuses on building practical, everyday skills such as requesting, rejecting, gaining attention, and participating in interactions. The goal is to help your child communicate more effectively and confidently in real-life situations, not just during therapy.
Yes. Speech therapists can support children who stutter or have dysfluent speech — building strategies that ease the flow and rhythm of speech, reducing the tension and frustration that can come with it, and helping your child communicate with more confidence. We also guide parents on supportive ways to respond at home. The right approach depends on your child's age and the nature of the dysfluency.
Yes, speech therapy can help children improve how clearly they speak. A speech therapist will identify which sounds or patterns your child is finding difficult (e.g. substituting, omitting, or distorting sounds) and work on producing them more accurately. This includes teaching how sounds are made (mouth and tongue placement) and practising them step-by-step, from sounds to words to sentences to everyday conversation. Therapy also focuses on overall intelligibility, helping your child be understood more easily in daily situations, not just during structured practice. With regular therapy and practice at home, most children make steady and meaningful improvements in speech clarity over time.
Yes, speech therapy can be very helpful for children who are late to start talking. A speech therapist works on building early communication skills, such as understanding language, using gestures, making sounds, and gradually developing words and simple phrases. Just as importantly, parents are guided on how to support their child's communication during everyday routines like play, mealtimes, and daily interactions. Early support can help children catch up more effectively and reduces the risk of ongoing communication difficulties.
Repeating words or phrases can be part of normal language development, especially when children are learning new words. Sometimes children repeat language to process information, practise speech, or communicate needs. In other cases, frequent repetition alongside communication or social difficulties may benefit from further review. If you are unsure, an assessment can provide clarity and guidance.
If your child or youth has difficulty with attention, handwriting, coordination, sensory sensitivities, emotional regulation or daily routines, an Occupational Therapy consultation can help.
There isn't a specific “right” age to start occupational therapy. Support can begin as early as infancy if there are concerns with development. Many children are first referred between 3 to 5 years old, when challenges with motor skills, sensory processing, attention, or daily activities become more noticeable. Starting earlier can be helpful, as young children are still developing foundational skills. However, children can benefit from occupational therapy at any age, depending on their needs. If you have concerns about your child's development or daily functioning, it's reasonable to seek an assessment at any stage.
Occupational therapy sessions are play-based, engaging and tailored to your child's needs. Sessions may include movement and coordination, executive-functioning training, handwriting and fine-motor skills, social and emotional skills, positive behaviour management and more. Parents, caregivers and teachers are often guided and coached on strategies to use at home or in schools to support progress.
Progress depends on your child's needs, consistency of therapy, and practice at home. Some children show improvement within a few sessions, while others may require longer-term support. Your therapist will provide clear goals and regular updates.
Some children do improve over time, but it can be difficult to predict. Early support helps prevent challenges from affecting your child's learning, confidence and social participation. A consultation with an Occupational Therapist can help you understand whether your child is on track and what supports are needed.
Yes. Where it's clinically useful, our occupational therapists use equipment such as swings, sensory tools and gym-based setups to support movement, coordination, sensory processing and regulation. Equipment is always used purposefully — chosen to match your child's goals — rather than as a one-size-fits-all approach.
We focus on helping children apply skills in real-world environments — at home, in school and in the community. We work closely with families to understand your child, set meaningful goals and provide practical strategies you can use daily. We believe the parent-child relationship is essential to a child's development, so we involve parents through coaching and guidance during sessions, so you feel confident supporting your child — after all, you spend the most time with them. We also have the support of a multidisciplinary team, so information and updates are coordinated and shared across disciplines and sessions can be more targeted.
Yes — we can support your child to apply for school access accommodations by providing a detailed clinical report that you can submit to your child's school. Our Occupational Therapists conduct standardised assessments (e.g. handwriting speed, fine-motor skills, visual-motor integration) to understand your child's difficulties. Based on the findings, we will determine whether your child may benefit from accommodations such as extra time. Where needed, we work closely with our Educational Psychologist to provide a more comprehensive understanding of your child's profile. If your child undergoes further assessment with us (e.g. learning or cognitive assessments), we can integrate findings across disciplines into a unified report. This provides:
  • a clearer and more accurate picture of your child's strengths and challenges
  • stronger clinical recommendations
  • more comprehensive support for school-based accommodations

This collaborative approach helps ensure that recommendations are well-supported and meaningful for both home and school settings.

The Therapeutic Listening Program (Vital Sounds) is a specialised listening program designed to support sensory processing, attention and regulation, and emotional responses. It involves listening to modified music through headphones as part of a structured programme. The use of Therapeutic Listening depends on your child's specific sensory and regulatory needs. We will only recommend it if it is clinically appropriate and beneficial for your child.
Interactive Metronome is a structured programme that helps improve timing, coordination, attention, focus and motor planning. It uses rhythmic exercises to strengthen the brain's ability to process timing, which supports learning and movement. Like all our interventions, Interactive Metronome is used only when it aligns with your child's goals and needs. We prioritise individualised therapy, rather than a one-size-fits-all approach.
Constant movement or difficulty sitting still can have many underlying causes — sensory-seeking needs, difficulty with self-regulation, attention challenges, or simply needing to move in order to stay focused. An occupational therapy assessment looks at what's driving the behaviour and builds practical strategies for home and the classroom.
Covering ears or becoming distressed by noise can be a sign of sensory sensitivity, where the brain experiences everyday sounds as overwhelming. Occupational therapists assess your child's sensory processing and build gradual, supportive strategies to help them feel calmer and more comfortable in noisy environments.
Friendships involve many skills, including communication, reading social cues, confidence, flexibility, and emotional regulation. Some children need more support developing these skills, while others may prefer solitary play at certain ages. If your child wants to connect but struggles to, feels left out, or has repeated social difficulties, targeted support can help build confidence and relationships.
Children and teens may not always say “I'm struggling” — it often shows up in other ways. Worry, anger, meltdowns, withdrawal, school refusal, friendship challenges, or changes in behaviour can all be signs they need support. Counselling helps children understand their feelings, build coping tools, and feel more confident navigating everyday life.
You know your child best. If something feels different, harder, or more intense than before, it is worth paying attention to. Some common signs include:
  • frequent worry or anxiety
  • low mood or loss of confidence
  • big reactions to small challenges
  • trouble managing emotions
  • friendship or social difficulties
  • school stress or avoidance
  • family transitions affecting wellbeing

You do not need to wait for things to become “serious” before seeking support.

Sessions are warm, developmentally appropriate and tailored to your child. Younger children often express themselves through play, drawing and storytelling, while older children and teens may talk things through more directly. The therapist builds trust first, then gently helps your child understand their feelings and develop practical coping tools.
Not at all. Many families seek counselling early for everyday challenges such as confidence, stress, friendship issues, emotional regulation, or adjusting to change. Early support can often prevent small struggles from becoming bigger ones.
It varies from child to child. Some families come for a few sessions around a specific challenge, while others benefit from longer-term support. Your therapist will discuss goals early on and review progress regularly, so you always have a clear sense of how things are going.
Yes — especially for younger children. Children thrive best when the important adults around them feel supported too, so parent guidance, check-ins, and shared strategies can be an important part of the process. Our goal is to support the whole ecosystem around the child, not just the child alone.
Often, behaviour is communication. What looks like defiance, anger, avoidance, or shutdown may actually be stress, anxiety, overwhelm, frustration, or unmet needs. Counselling helps uncover what is underneath the behaviour and supports healthier ways to cope and respond.
That is completely okay. Many children need time before opening up. Some communicate more through play, movement, drawing, or simply building trust first. Counselling is never about forcing conversation — it is about meeting your child where they are.
Yes. Counselling can be a valuable support for children navigating divorce, grief, bereavement or other family changes, giving them a safe space to process big feelings and adjust at their own pace. We also guide parents on how to support their child through the transition at home.
If you are wondering whether your child needs support, that question itself is often worth listening to. You do not need to have all the answers first. Sometimes a conversation is simply the first step toward understanding what your child needs.
Meltdowns are often not about the "small thing" itself. They may happen when a child feels overwhelmed by changes, sensory input, frustration, tiredness, difficulty communicating, or emotions they cannot yet regulate. What looks minor to adults may feel very intense to a child. Understanding the triggers helps us support your child more effectively.
Some children naturally make less eye contact than others, especially if they are shy, sensitive, or focused on something else. However, consistently avoiding eye contact together with limited social interaction, delayed communication, or difficulty engaging with others may be worth exploring further. Eye contact alone does not determine a diagnosis, but it can be one part of understanding your child's development.
Attention difficulties can stem from many factors — developmental stage, sensory needs, executive-function challenges, or difficulty with the demands of a task. Our occupational therapists assess what's underneath the behaviour and build practical strategies for home and school.
Preschool teachers are observant, but they are not trained therapists. A clinical assessment goes deeper, looks at specific developmental benchmarks, and can identify subtle gaps that may not be obvious in a busy classroom. If your gut tells you something isn't right, trust it — an assessment provides clarity either way.
Ideally, 6–12 months before your child starts Primary 1. This gives enough time for meaningful progress. However, we see children at any point — even mid-year — and can still make a significant difference. It's never too late to start.
Absolutely. We support children in both local MOE schools and international schools across Singapore. Our team understands the different curricula and can tailor recommendations accordingly.
Yes. While previous assessments provide valuable insights, an initial consultation is essential for us to understand your child's current needs, goals, and context. It also allows our therapists to observe your child directly and tailor a therapy plan that aligns with their unique strengths and challenges.
While parental presence is encouraged during sessions to support your child's progress, we understand that it may not always be possible.

• For younger children, we recommend having another trusted caregiver, such as a grandparent or nanny, present during the session.
• For older children, therapists will provide detailed feedback after the session to keep you informed and involved in your child's progress.
Yes, therapists may provide activities or strategies for parents to practise with their child at home to reinforce progress made during therapy sessions.
Yes, therapy can address a variety of school-related challenges such as attention, handwriting, social skills, and classroom participation.
No, therapy packages do not have an expiration date. However, packages should only be taken up upon the therapist's recommendation, based on your child's individual needs and goals.
Each session lasts 55 minutes, which includes both direct intervention with your child and time for discussion with parents or caregivers as needed.
Yes, sessions can be rescheduled with advance notice. Please inform us as soon as possible to avoid late cancellation charges.
Sessions are typically conducted in English. If another language is preferred, please discuss this with us during the initial consultation.
The number of sessions varies depending on your child's needs and progress. This will be discussed during the initial consultation and reviewed regularly.
Individual therapy focuses on personalised goals for your child, while group therapy helps develop social skills and interaction with peers.

Still have a question?

A simple conversation can help you feel clearer about your child's next steps.